Refund & Return Policy

Last Updated: [28/07/2026]

At MANIQX, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

Returns or exchanges are accepted within 4 days of receiving your order.

To qualify for a return:

  • Item must be unused.

  • Item must be unwashed.

  • Item must be unworn.

  • Original tags must remain attached.

  • Original packaging should be included.

Non-Returnable Items

We cannot accept returns for:

  • Used or washed garments

  • Damaged items caused by customer misuse

  • Customized or altered products

  • Items without original tags

Damaged or Incorrect Orders

If you receive:

  • A damaged product

  • A defective item

  • The wrong product

Please contact us within 48 hours of delivery with clear photos of the item and packaging.

We will arrange a replacement or refund after verification.

Exchanges

We offer exchanges for:

  • Size issues (subject to stock availability)

  • Defective products

  • Incorrect items delivered

Customers may be responsible for return shipping costs unless the error was made by MANIQX.

Refunds

Once your returned item is inspected and approved:

  • Refunds will be processed using the original payment method whenever possible.

  • Cash on Delivery (COD) orders may be refunded through bank transfer or another agreed method.

  • Processing times may vary depending on your payment provider.

Shipping Charges

Shipping charges are generally non-refundable unless the return is due to our mistake.

Quality Guarantee

Every MANIQX garment undergoes careful quality inspection before dispatch. We check fabric quality, stitching, sizing, finishing, and overall craftsmanship to ensure each product meets our premium standards.

Contact Us

For returns or exchanges, please contact:

Email: help@maniqx.com